Schoolies in Noosa 2020

Tourism Noosa has liaised with agencies including Noosa Council, Noosa Police, Red Frogs, Schoolies.com, the Hastings Street Association and State Government to discuss the Schoolies period from 20 November 2020. The aim is to work together to make this a safe and fun time for school leavers, while managing community expectations and maximising benefits for operators. See below for information, resources and contacts.

WELCOME TO SCHOOLIES FLYER:

Tourism Noosa will have a dedicated website page from Friday 20 Novemebr 2020 with information for school leavers about what to do and see in Noosa, along with safety information. Access to the page is via a QR code on our Welcome to Schoolies flyers and business cards - please print out the flyer and make it available to school leavers in your business.

RESOURCES:

The Safer Schoolies team from the Queensland Government's Department of Child Safety, Youth and Women has developed resources to assist school leavers, parents/guardians, and accommodation providers across Queensland:

  • 24hr Emergency contacts for school leavers (A4) – for accommodation providers to print and place in a prominent location within rooms/rental properties, prior to school leaver check in, e.g. on the fridge or coffee table. They suggest placing this within ANY property hosting guests during the school leaver holiday period, regardless of whether clients are school leavers or not.
  • Accommodation provider newsletter – to assist accommodation providers prepare for, and navigate their way through the school leaver holiday period. This contains useful information, tips and updates from government agencies and community organisations, safety information and advice on ways to keep young people and the local community safe.
  • Important contacts for accommodation providers (A4) – handy one-page list of key contact numbers particularly relevant during the school leaver holiday period. Suggest to print and place behind front reception desk.
  • Tips for engaging with school leavers (A4) – useful tips for support services, volunteers, accommodation providers or anyone engaging with young people, e.g. how to gain rapport or approach delicate situations (intoxicated youth, mental health/wellbeing or alleged sexual assault).


Accommodation support:

Hospitality support:


SCHOOLIES OVERVIEW – RED FROGS

Australia’s largest harm prevention network for Schoolies

Phone: 1300 557 123 (24hr hotline)

Email: [email protected]

• Not-for-profit organisation providing free support for school leavers since 1997, aimed at harm prevention.

• Teams of volunteers, aged 18-24 years, will be based in Hastings Street and Noosa Junction, with teams also staying in Noosaville and Noosa North Shore, along with roving teams from Sunshine Beach to Coolum, Noosa National Park, Little Cove, Noosa Spit and Tewantin, aiming to ensure school leavers stay safe.

• Working with accommodation operators, Police and security guards.

• They believe Schoolies culture has changed in the past few years, with more now looking for healthy and fun activities during the day – cafes can be busy during the day, along with venues in the evening.

They offer:

• COVID-safe support for school leavers.

• 24hr hotline for Schoolies, parents and accommodation providers – 1300 557 123.

• In-room pancake cook-ups to keep Schoolies fed.

• Walk-homes at night for safety – a walk-home tent will be set up near the Hastings Street Police Beat.

• Briefings and tips for accommodation operators.

• Tips for school students throughout the year on how to stay safe at Schoolies.

• Referrals to Ambulance, Police and mental health services when needed.

• Bags from Containers for Change for recycling – available to resorts.

• Red Frogs lollies!

They don’t offer:

• Security – operators are responsible for their own security, however Red Frogs can help by taking upset or emotional people away from a situation.

• First aid – they will alert emergency services where needed but do not administer first aid.

• Counselling – they aim to reach people early and will refer to agencies such as Lifeline and Beyond Blue where needed.

HOW YOU CAN HELP

• Email Red Frogs to register your property if you have Schoolies booked as guests.

• Offer free or discounted rooms, or meals and coffee for their team members. Having a team at your property means they will get to anyone who needs support quickly.

• Sponsor a Red Frog – see www.redfrogs.com.au


SAFETY AND SECURITY – NOOSA POLICE

Phone: 131 444 (Police Link for non-urgent incidents or inquiries)

Phone: 000 (Emergencies)

Phone: 07 5440 8111 (Noosa Heads Police Station for general advice only)

Email: [email protected]

• Noosa Police numbers will more than double during Schoolies Week, with extra Police coming to Noosa to be rostered between 2pm and 6am.

• Mounted Police will be in Noosa during the first weekend.

• Police from Gympie Traffic Branch will target Noosa North Shore.

• Extra patrols will target Hastings Street, Noosa Woods, Main Beach, Noosa Heads Lions Park, Little Cove and Noosa National Park (these are regular problem areas, not just during Schoolies).

• If you see a large group or party gathering, phone Police Link on 131 444 to report the location – Police aim to “prevent and disrupt” large groups.

• Accommodation providers are urged to set out strict rules for guests.

• Hastings Street security cameras can be monitored from the Police Beat and personnel will be moved where needed.

• Police will be at the Noosa North Shore Ferry on Friday and Saturday, checking that drivers have the required permits so visitor restrictions are maintained.

• Accommodation operators are urged to have security and management systems in place – Police are a last resort for eviction.

• A Water Police boat will be based on the river, working with Maritime Safety Queensland.

• Police will enforce COVID restrictions that allow no more than 40 people to gather in public places.


COMMUNITY WELLBEING – NOOSA COUNCIL

Phone: 07 5329 6500

• Similar to preparations for New Year’s Eve – i.e. increased cleaning and waste collection services.

• Phone Council on 07 5329 6500 if waste collection areas need further attention.

• Lifeguards will patrol Noosa’s Main Beach until 11pm on the first Friday, Saturday and Sunday nights.

• Extra soft lighting will be installed overlooking Noosa Main Beach and lighting will be installed at Little Cove.

• An area will be set up for Red Frogs and Queensland Ambulance Service in the Police Beat car park in Hastings Street.

• Environmental Health Officers are talking to venue owners regarding COVID-19 requirements – please phone Council on 07 5329 6500 if you need extra assistance. All businesses must adhere to current COVID-19 requirements and restrictions.

• Local laws officers will patrol for illegal campers and will be in close contact with Police.

• Additional safety signs will be placed on the Munna Point and Sofitel bridges to discourage people from illegally diving into the water.

• Council has strong links to youth support services such as IFYS and will support Red Frogs where needed.

• There are no organised events or entertainment in public spaces.


SAFETY AND SECURITY FOR HASTINGS STREET AND NOOSA MAIN BEACH – HASTINGS STREET ASSOCIATION

• Working with Police, Council and accommodation managers to support precinct management.

• Accommodation managers must manage Schoolies in-house and are responsible for security in their properties – all Hastings Street resorts have engaged security.

• This is a chance to proactively manage the situation while providing school leavers with a safe and fantastic experience in Noosa, and manage the reputation of the Noosa brand.


ACTIVE, HEALTHY, ENGAGED SCHOOLIES – TOURISM NOOSA

Email: [email protected]

We have not marketed directly to school leavers but are working with members to let them know about the healthy, fun activities available through a landing page on our website:

• Will go live on Friday 20 November.

• Only accessible via a QR code printed on flyers and business cards to be made available to members.

• The flyer will be emailed – please make it available to your guests, in rooms and at reception desks.

• Business cards will be handed out by Red Frogs and are available to members (please email [email protected] if you would like some).

• Will include safety information linking to Red Frogs, key contacts, Police etc

• Information about how to respectfully visit and enjoy Noosa.

• Operator offers for Schoolies (tours, experiences and food & beverage), encouraging them to get out and about, spend money and have fun (please email [email protected] if you would like your information included).

• Free chilled water will be available, donated by Unitywater in partnership with Plastic Free Noosa, with the Back to Tap Water Van near the Noosa Heads Surf Club for the week. Schoolies can refill their own reusable water bottles or purchase one from the Noosa Visitor Information Centre for only $2, to help support our aim to eradicate single-use plastic bottles in Noosa.


OTHER NEWS AND RESOURCES

Security: The main venues have organised extra security. Please email [email protected] for contact details of security firms.

Communications: Tourism Noosa can provide members with a template of communications statements, key contacts and messaging to use if an incident occurs during Schoolies Week.

Hire: Contact Emu Holiday Hire as soon as possible if you will need more than 1 or 2 extra beds - please let them know on 1300 EMU HIRE or see www.emuholidayhire.com.au


SCHOOLIES DATES

Schoolies dates in Queensland are from Friday 20 November to Friday 27 November.

Interstate (subject to COVID-restrictions) is from Friday 27 November to Friday 4 December.