CORONAVIRUS: CUSTOMER COMMUNICATION
MESSAGE TO REASSURE YOUR GUESTS:
Please feel free to use this statement in your newsletters or other communication with your guests/database:
CREATIVE IDEA FOR TOURS TO KEEP IN TOUCH WITH CUSTOMERS: CREATE A LIVE VIRTUAL TOUR
Booking platform Rezdy has tips for tour businesses on creating a live virtual tour to share with your customers and inspire new customers! People in isolation are looking for online content, so give them something to dream about for a future trip.
LOCAL MEDICAL SUPPORT
Download this leaflet for customers to reference local medical support - CLICK HERE
FEVER CLINICS AND TRIAL DRIVE-THROUGH CLINIC:
'Fever clinics' have been activated at Sunshine Coast University Hospital, Nambour General Hospital, Caloundra Health Service’s Minor Injury and Illness Clinic and the Gympie Hospital, in response to the Coronavirus outbreak.
A “virtual clinic” is also available with referral from a general practitioner, 13 HEALTH, public health unit or another healthcare provider.
A trial drive-through fever clinics has been established at Caloundra Health Service’s Minor Injury and Illness Clinic. It is open every between 8am and 8pm and testing is only possible if people are experiencing symptoms such as a fever, cough and shortness of breath.