COVID-19 NEWS AND HELP

Tourism Noosa provides members with the following information regarding COVID-19 restrictions, aimed at helping you and your business be best prepared for these changes.

SEE COVID19.QLD.GOV.AU

If you have specific questions, please email the Department of Tourism's Response Team at [email protected]


COVID SYMPTOMS AND TESTING

If you or your guests have any SYMPTOMS, please get tested as soon as possible and isolate until you receive a negative result.

Queensland Health has the latest information on which testing centres are open. It also has contact details for the clinics to find out any further changes to opening times.

FIND TESTING CENTRES


CLOSE CONTACT & INTERNATIONAL ARRIVAL

RESTRICTIONS EASE FROM 28 APRIL

Date posted: 28 April 2022

Changes to COVID-19 quarantine requirements come into effect from 6pm on Thursday 28 April. From that time, there will be no quarantine requirements for:

Close contacts with no COVID-19 symptoms -

They will not need to quarantine or isolate but will need to:

  • Test negative every second day from becoming a close contact (day 0, 2, 4 and 6).
  • Wear a mask outside of home for seven days.
  • Not visit vulnerable settings including hospitals, aged care, disability services, corrective services or detention centres.
  • Let their employer know they are a close contact and work from home where possible.

Unvaccinated international arrivals -

There will be no quarantine requirements for unvaccinated international arrivals as long as they:

  • Do not have COVID-19 symptoms.
  • Test negative within 24 hours of arriving, or if any symptoms develop. A self-test using a RAT kit will be allowed - testing does not need to occur at a testing clinic.
  • Do not visit any vulnerable settings (hospitals, residential aged care facilities, disability accommodation services, corrective services facilities and detention centres) for 7 days.

FIND OUT MORE


RESTRICTIONS ARE EASING FROM 6PM ON 4 MARCH 2022

Date posted: 22 February 2022

Restrictions are easing in Queensland from 6pm on 4 March 2022 - masks will no longer be required indoors, except in hospitals, residential aged care, disability accommodation, prisons, public transport, airports and on planes.

There will be no limit on the number of household visitors.

There will be no limit on the number of people at businesses or venues - vaccination requirements will remain.

Queensland Health encourages you to protect yourself and others by wearing a mask where you see fit.

Wearing a mask, washing your hands and social distancing are still recommended to protect yourself and others.


RESOURCES FOR SMALL BUSINESS

Date posted: 21 February 2022

The Office of the Queensland Small Business Commissioner has developed a range of resources for Queensland small businesses, including:

• COVID-19 information for small businesses

• Help and support guide for small business

• How to win government contracts

• How to apply for grants

• Tips and tricks on mediation

SEE THE RESOURCES HERE


INTERNATIONAL BORDERS TO REOPEN 21 FEBRUARY

Date posted: 7 February 2022

Australia will reopen our international borders to eligible travellers from Monday 21 February 2022.


Free Online Training - COVID Safe for Business

TAFE Queensland has free online training for businesses and their staff to help them manage the entry of customers, including their vaccination status, how to de-escalate difficult customers, and guidance for essential businesses.

FIND OUT MORE


CRITICALLY ESSENTIAL WORKERS LIST EXPANDED

Date posted: 24 January 2022

The list of critical industries has been expanded to include the beverages, telecommunications, broadcasting and journalism industries - this is for fully vaccinated essential workers who are a close contact of a COVID-19 patient to leave quarantine to return to work under certain conditions.

The testing requirements for these essential workers have also changed. Critically essential workers can leave quarantine to do their job if they have no COVID-19 symptoms; and if they are vaccinated with two doses of a vaccine and, if eligible, a booster shot.

FIND OUT MORE


MESSAGE FROM NOOSA COUNCIL

TO THE BUSINESS COMMUNITY

Date posted: 17 January 2022

The following message is from Noosa Council to the local business community, and is published here as a service to Tourism Noosa members:

“As we have all seen and most likely experiencing personally, our local business community is struggling with the COVID outbreaks causing staff shortages, reduced business opening hours, and in some instances temporary business closures. Thankfully our high vaccination rates mean that our serious illness rates remain low. Nonetheless, the next few months will be a challenge for our business community.

“Council, with the Business Roundtable, is working with a number of agencies and is focused on practical ways to support our local community during this challenging phase of the COVID Pandemic. Our Environmental Health Officers (EHOs) are out on the streets, providing education and in some cases compliance services to our community and businesses.

“We are also working with local Health Crisis Management business Respond Global to provide the latest information and guidelines on COVID health messaging and workforce management given the current isolation requirements for infected workers. The aim of the health messaging is to reduce transmission and protect our community.

“The four pillars of reducing transmission, as have been since the beginning of the pandemic are:

  1. Physical distancing and masks
  2. Hand hygiene
  3. Respiratory hygiene (i.e cough or sneeze into your elbow)
  4. Environmental cleaning and disinfection

“Importantly, if you or your staff have symptoms, please stay home (and get tested if you are able to either by PCR or a Rapid Antigen Test).

“Respond Global have prepared the following documents containing the key health messages in relation to reducing transmission and managing COVID in your workplace:

“To contain the spread there are also other initiatives related to ventilation and filtration systems. The best option for ventilation is allowing fresh air to circulate wherever possible.

Testing

“One of the recommended approaches to manage COVID in the workplace is for the use of Rapid Antigen Testing (RAT) to allow for quick identification of infected staff to slow the spread of COVID. However, as you all would be aware the national shortage of RATs is making this a very difficult task. Noosa Council have teamed up with Respond Global to manage the very limited supply of RATs for our local community. Respond Global have a limited supply and will work with providing RATs on a priority basis, and on a user-pays basis.

“It is expected that the supply of RATs will improve in early February. In the meantime, we suggest that businesses create a plan for a surveillance approach for staff in preparation for the increase in RAT supply. No one is entirely confident of the peak of the Omicron variant and the advice is to maintain these public health messages for the foreseeable future and to plan for workforce RAT testing.

“In the meantime, PCR testing is still available. For testing locations, see Queensland Health.

“We are aware of these challenges that our businesses are operating in at the moment, and will continue to work with Respond Global and our Business Roundtable to provide support where possible. Please don’t forget to reach out for help to your local Chamber, friend or access some mental health support at https://www.beyondblue.org.au/ if you’re struggling.”

FIND MORE INFORMATION



SUPPORT & RESOURCES FOR BUSINESS

Date posted: 2 December 2021

The Queensland Government has a range of resources and support for business to manage the new requirements.

FIND RESOURCES HERE


FREQUENTLY ASKED QUESTIONS

Frequently asked questions are available on the Queensland Health website (see some examples further below) and this may answer some of your questions. This is updated regularly to provide additional clarification, so please keep checking.

ONLINE TRAINING TO MANAGE CUSTOMER ENTRY

A free online training course is available from TAFE Queensland, funded by the Queensland Government, for businesses and their staff to help manage the entry of customers under the new measures - see the TAFE Qld website.

A Qld Govt campaign is currently under way that highlights the importance of treating businesses and their staff with respect.


PUBLIC HEALTH DIRECTIONS & HUMAN RIGHTS

Date posted: 1 November 2021

The Queensland Human Rights Commission has produced a range of information and fact sheets on COVID-19 Public Health Directions and their impact on human rights. This includes information on compulsory vaccination and when this requirement may or may not infringe on human rights.

ACCESS THE INFORMATION



TOURISM AND EVENTS

Find the latest COVID-19 information relating to the tourism and events industries.

The Department of State Development, Tourism and Innovation has information for the tourism industry on restrictions; health; support available; how to be COVID-Safe; fees, levies and rent relief for tourism businesses; and more.

READ MORE HERE

The Queensland Government has a DEDICATION HOTLINE for questions specific to your business:


TOURISM AND EVENTS QUEENSLAND (TEQ) has information on marketing help, research, COVID-19 support for tourism businesses and more.

FIND TEQ HELP HERE

The QLD TOURISM INDUSTRY COUNCIL (QTIC) has resources for tourism businesses and information on mentoring and training.


SEE QTIC HERE



NOOSA COUNCIL works closely with Queensland Health who is the lead agency, and has information and advice for businesses and residents on staying COVID-safe.

SEE NOOSA COUNCIL HERE



TOURISM AUSTRALIA has information and resources to support the tourism industry.

SEE TOURISM AUSTRALIA HERE


Social distancing floor decals villages
Social distancing floor decals VIC
Social distancing floor decals VIC flipper crop

Social distancing floor decals

Getting your customers to stay 1.5m apart and maintain social distancing is as easy as having Tourism Noosa’s village floor decals in your business (pictured above). We’ve designed 30cm diameter social distancing floor decals for villages around the Noosa region including Noosaville, Noosa River Foreshore, Peregian Beach, Sunshine Beach, Noosa Junction, Tewantin and Noosa hinterland.

If you’d like to display these decals on your floor to help customers social distance, just email [email protected] and let us know which village you belong to – the decal artwork is free of charge for members.

The Noosa Visitor Information Centre in Hastings Street also has some fun feet decals with a variety of shoes on different ground textures, representing the water, beach, town and hinterland so visitors can keep their distance.



If you have any concerns or helpful information to share with members, please email [email protected]