Current News - Coronavirus
Tourism Noosa provides members with the following information regarding COVID-19 restrictions, aimed at helping you and your business be best prepared for these changes.
South East Queensland, including the Noosa Shire area, are in lockdown from 4pm on Saturday 31 July 2021 until 4pm on Tuesday 3 August 2021.
If you are a tourism operator in South East Queensland and are due to have guests check in on 31 July, please make them aware that the stay-at-home orders will apply from 4pm on 31 July 2021. All residents of South East Queensland, and anyone who has been in any of the affected areas since 1am on Saturday, 31 July 2021, even if they are no longer in these areas, should stay home and refrain from non-essential activities such as leisure travel.
LOCKDOWN POSTERS TO DISPLAY
Accommodation or other tourism businesses in South East Queensland - may display this poster to advise their guests of the stay-at-home orders.
THE ROLE OF TOURISM OPERATORS
This factsheet helps tourism operators understand what you do (and don't need to do) to help your guests understand the requirements.
FREQUENTLY ASKED QUESTIONS
This page has frequently asked questions, including many to help business operators, such as:
Q: I have booked short term accommodation that finishes up during lockdown – what are my options?
A: If you are temporarily staying in a locked down area in short-term or holiday accommodation when your booking expires, you may leave your accommodation to return to:
- your place of residence, or
- other accommodation.
If you leave the locked down area during the lockdown period, you must continue to abide by the lockdown restrictions upon your return home. This means only leaving your residence for a permitted purpose and wearing a mask when doing so.
SUPPORT FOR TOURISM BUSINESSES
Grants and other support are available to tourism businesses that are experiencing financial and other difficulties.
BUSINESS BOOST GRANTS OPEN 30 JULY - GET READY NOW
The Business Boost Grants Program will open to applications from eligible businesses for up to $15,000 from 30 July at 9am – information is now available to help prepare your application. These grants are very popular and are granted on a first-in first-served basis. The grants provide support to small businesses seeking to boost turnover, profit, and employment; increase business confidence and skills; and improve business resilience and survivability. Grants can be used for activities such as website development and upgrades, strategic marketing, training and coaching, advisory services and planning for business continuity and succession. Opens 30 July 2021. Closes when funds are fully exhausted.
SEE THE GUIDELINES, ELIGIBILITY CRITERIA AND FAQS HERE.
OTHER QLD GOVT GRANTS & SUPPORT INCLUDE:
• Supporting Australia’s Exhibiting Zoos and Aquariums Program provides assistance to eligible exhibiting zoos, aquariums and wildlife parks. Closes 30 September 2021.
• Recovery for Regional Tourism, providing assistance to sectors, regions and communities disproportionately affected by the economic impacts of COVID-19. Closes 30 September 2021.
• Wine Tourism and Cellar Door Grant, supporting producers who add value by encouraging visitors to wine regions. Closes 30 September 2021.
• Queensland Destination Events Program offers two funding options for regional events: Destination event funding and Significant event funding. Round 20 closes 6 October 2021.
• Small Business COVID-19 Adaption Grant (Regional Stream), supporting small businesses to adapt and sustain their operations and build resilience. Open to small business in regional Queensland until funds have been allocated.
• Tourism Business Counselling Service provides free financial counselling support to micro to medium sized tourism operators who have been financially impacted as a result of COVID-19, including a free Tourism Business Health Check, four dedicated Tourism Business Financial Counsellors, eight COVID-19 Small Business Financial Counsellors and a Tourism Business Professional Advice Rebate.
SEE GOVERNMENT GRANTS FOR THE TOURISM INDUSTRY - JULY 2021
Or contact the Queensland Government’s Tourism Response Team for queries about COVID safe planning, checklists and interpreting Public Health Directions relevant to tourism businesses at [email protected]
BUSINESS AUSTRALIA GRANT FINDER
Look after your own, and your staff’s mental health – Beyond Blue has a free and confidential mental health coaching program, Beyond Blue New Access, to give small business owners, including sole traders the support they need.
FIND OUT MORE
FREE FINANCIAL COUNSELLING
Any business experiencing financial pressures can use the services of the Queensland Government's free Tourism Business Financial Counsellors and COVID19 Small Business Financial Counsellors.
Free and ongoing support and guidance can be provided in areas such
as analysing a business’s financial position and assisting with
negotiation and mediation, as well as identifying a range of possible
options, strategies and plans so a business can make the best decisions
about their future sustainability.
If a tourism business needs support and is located outside the centres where a counsellor is located, they are assigned to the counsellor closest to their location. Meetings can be arranged via Zoom, Teams or phone and the counsellors can travel to them if required.
Additionally, the Queensland Small Business Commissioner is available to provide informal resolution and mediation of COVID-19 affected small business leases.
Businesses can also access support through the COVID-19 business support and recovery information: Coronavirus (COVID-19) business support and recovery | Business Queensland and the COVID-19 business assistance finder.
See information on the current border restrictions, including the compulsory Queensland Travel Declaration.
What you can do: Help your guests understand the requirements by providing a link to the information on your website, in your booking confirmation, or in an email shortly before they are due to travel.
Noosa Council's Funding Finder helps you find out about the latest grants available, and has tips on applying for funding.
TOURISM AND EVENTS
Find the latest COVID-19 information relating to the tourism and events industries.
The Department of State Development, Tourism and Innovation has information for the tourism industry on restrictions; health; support available; how to be COVID-Safe; fees, levies and rent relief for tourism businesses; and more.
The Queensland Government has a DEDICATION HOTLINE for questions specific to your business:
- Phone: 134 COVID (134 268 43)
- Email: [email protected]
TOURISM AND EVENTS QUEENSLAND (TEQ) has information on marketing help, research, COVID-19 support for tourism businesses and more.
The QLD TOURISM INDUSTRY COUNCIL (QTIC) has resources for tourism businesses and information on mentoring and training.
TOURISM AUSTRALIA has information and resources to support the tourism industry.
Social distancing floor decals
Getting your customers to stay 1.5m apart and maintain social distancing is as easy as having Tourism Noosa’s village floor decals in your business (pictured above). We’ve designed 30cm diameter social distancing floor decals for villages around the Noosa region including Noosaville, Noosa River Foreshore, Peregian Beach, Sunshine Beach, Noosa Junction, Tewantin and Noosa hinterland.
If you’d like to display these decals on your floor to help customers social distance, just email [email protected] and let us know which village you belong to – the decal artwork is free of charge for members.
The Noosa Visitor Information Centre in Hastings Street also has some fun feet decals with a variety of shoes on different ground textures, representing the water, beach, town and hinterland so visitors can keep their distance.